Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier with tracking and drop-off without signature. If you prefer delivery by courier Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees for Dubai locations is free of charge. For any other cities and countries additional charge will added according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


Get information on delivery schedules and shipping charges.


Delivery Charges

Your delivery charges will depend on the products you order. These charges will be displayed during the checkout process.


Here’s how your shipping charges will work:

Shipping Type

Order Value

Shipping Charge (Minimum Charge depending on the volume of the order)

Cash on Delivery Charge

Available only for orders below AED 15,000

Standard delivery

Less than AED 999

AED 20

AED 10

More than AED 1000


AED 10

Scheduled delivery

For delivery locations in Abu Dhabi, Al Ain, Ras Al Khaimah, and Fujairah

Less than AED 1000

AED 40

AED 10

More than AED 1000


AED 10

Express delivery


AED 250

AED 10


Your other orders will be delivered in 2-3 business days.

Home Crown has the right to cancel an order if a customer doesn’t schedule their delivery within 10 days of placing their order.